Client feedback portal for designers

Track feedback rounds on your designs and keep your client in check

Share a live website or a design file and collect pinned comments exactly where they belong on the work. Your design clients get a clean, branded portal; you get every note in one place: the kind of visual feedback and proofing tool agencies pay a monthly seat fee for, made for designers.

A drawn pinboard with client design notes pinned to it

How it works

  1. Share the design work

    Add a live website, a PDF, an image or a design file to a review round and send your client one link. Live sites load in a safe preview, so they can look and comment without wandering off.

  2. Comments land on the design

    Clients pin comments exactly where they mean them on your work. Each pin captures the viewport, and a screenshot preserves what they saw, on desktop, tablet or mobile.

  3. Work through the round

    Reply in threads, resolve and reopen, and filter to what is still open. Notifications in the app and batched email digests keep you and your client up to date without a single reply-all.

  4. Get the design signed off

    When the round is done, send it for formal approval. Once signed off, it locks to read-only, so the approved design stays exactly as approved.

What’s included

  • Pin comments straight onto a live website, PDF, image or design file
  • Live sites load in a safe preview: clients can look and comment, not wander off
  • Multi-page reviews with an unresolved-comment count on every page
  • Desktop, tablet and mobile viewports, captured with each comment
  • Automatic screenshots preserve exactly what the client saw
  • Threaded replies, resolve / reopen, and filter by open or resolved
  • In-app notifications and batched email digests, both directions
  • Secure, per-person access: only the people you invite can see it
  • Locks to read-only once the client signs off the design
  • Branded client portal logins: one login can span several design projects
  • Share design files and links, and see when a client first opened them
  • Book client meetings straight from a project round

Why design feedback belongs on the work

Design feedback by email loses its context the moment it is sent: which page, which screen size, which version. Screenshots with arrows drawn on them are better, and still land in five separate threads.

The Drool Client Management feedback portal is the kind of visual proofing tool agencies pay a monthly seat fee for, built into a client portal your design clients never pay for. Every note sits on the design it is about, and every round ends in a clear sign-off.

Questions

Do my design clients have to pay or install anything?

No. You create free, branded portal logins for your clients, and they review your designs, comment and sign off in the browser on any device.

Can clients comment on a live website design?

Yes. The live site loads in a safe preview and comments pin straight onto it, with the page, viewport and a screenshot captured with each one.

What about mobile layouts?

Reviews can be viewed at desktop, tablet and mobile widths, and every comment records the viewport it was made in.

What happens when the client signs off a design?

You send the round for formal approval over a tokenised link. Once the client signs it off, the round locks to read-only and the approval is recorded on the design project.

Works with the rest of your design toolkit

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